While we've heard from many of you that your fiber samples were shipped to and received by SGS in New Zealand without incident, a few of you have experienced long shipping delays. Jeremy Wear, who is managing this division, has assured us that while COVID19 and calibrating the equipment received from Yocom-McColl disrupted service for a while, they are back at full capacity. Once your samples are received by SGS, the turnaround time for testing and getting your results should be approximately two (2) weeks.
Thank you for your patience and support of the EPD program.
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